Most people think Salesforce has been designed by the Devil himself. I’m one of those people. They can’t even get their “Settings” page right… and a basic control panel isn’t exactly rocket science.
In the Salesforce settings page, you can switch between the different sections only by clicking precisely on the words, not anywhere else; even though the whole row gets highlighted, as if it was a big button.
Two things irk me: the highlighting feelks like an affordance, while it’s not; and the precision needed in order to click on the words breaks Fitt’s Law.
Good job, Salesforce.
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